Shipping Policy

Best Nappies offers FREE DELIVERY for customers in Auckland if your order is $99+ (excluding rural addresses) and Hamilton if your order is $150+ (excluding rural addresses).

If your order is below this amount, then a STANDARD DELIVERY fee will apply. Rural addresses are sometimes not detected during checkout, so a rural delivery fee may apply after checkout. Rural tickets are +$5 per label for all addresses in New Zealand.


STANDARD DELIVERY* is available for most other locations in New Zealand. If your address does not have this option available, please contact our customer service to double check before you process an order. 

*Standard Delivery costs may vary dependent on location and product quantity you order, as it is calculated by the cubic measurement of the box(es) in which we send your order in.*


Your order will be 'dispatched' from the warehouse within 1-3 business days once your payment has been processed. If there are any issues with your order we will put your order on hold and contact you before we dispatch it.

Once your order has been dispatched you wil receive an email notification with the tracking consignment, which can also be accessed via your online account's order history.


Estimated Delivery Time (Alert Level 1-2)


Standard Adresses

 Rural Addresses  
Auckland 1-3 business days

Standard Address
+1 business day

Other Locations 1-4 business days

Standard Address
+1 business day


[Please contact the couriers directly for tracking related inquiries.] 


Online Tracking Link: